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FAQ

3D Secure

3D Secure is a new method of security mandated by the Visa and Mastercard Associations and managed by South African banks to enhance security of online transactions.

3D Secure provides an extra layer of security by requiring that the cardholder submits a second level of authentication when shopping online.

Mastercard’s product is called “SecureCode” and Visa’s product is called “Verified by Visa”.

 

FNB


Already registered for 3D Secure?

Excellent!
If you have already registered or activated your card for 3D Secure with FNB, then proceed to checkout and follow the prompts.
A One Time Pin (OTP) will be sent to you via SMS or email. Enter this OTP on the checkout screen, and click “Submit” to process your transaction.

No, I have not registered or activated my card!

If you're an FNB customer and you know that your card has not yet been activated for 3D Secure, simply do the following:

Login to your FNB online banking profile
Select the “My Bank Accounts” tab
Then select the “My Cards” tab
Click on the “Activate Now” link in the “Online Secure” column
You will be sent an OTP via SMS or email
Enter this in the OTP field and Submit
Once done, your card will be activated for 3D Secure

Still having issues? Please visit FNB or call them on (011) 369-2999