3D Secure is a new method of security mandated by the Visa and Mastercard Associations and managed by South African banks to enhance
security of online transactions.
3D Secure provides an extra layer of security by requiring that the cardholder submits a second level of authentication when shopping online.
Mastercard’s product is called “SecureCode” and Visa’s product is called “Verified by Visa”.
If you have already registered or activated your card for 3D Secure with FNB, then proceed to checkout and follow the prompts.
A One Time Pin (OTP) will be sent to you via SMS or email. Enter this OTP on the checkout screen, and click “Submit”
to process your transaction.
No, I have not registered or activated my card!
If you’re an FNB customer and you know that your card has not yet been activated for 3D Secure, simply do the following:
Login to your FNB online banking profile Select the “My Bank Accounts” tab Then select the “My Cards” tab Click on the “Activate Now” link in the “Online Secure”
column You will be sent an OTP via SMS or email Enter this in the OTP field and Submit Once done, your card will be activated for 3D Secure
Still having issues? Please visit FNB or call them on (011) 369-2999
Standard Bank
Standard Bank
Standard
Bank cardholders no longer need to register/activate 3D Secure. Just proceed to checkout and follow the prompts. A One Time Pin (OTP) will be sent to you via SMS or email. Enter this OTP on the checkout screen, and click “Submit”
to process your transaction.
Still having issues? Please visit Standard Bank or call them on (0861) 201-311
ABSA
Absa cardholders no longer need to register/activate 3D Secure. Just proceed to checkout and follow the prompts. A One Time Pin (OTP) will be sent to you via SMS or email. Enter this OTP on the checkout screen, and click “Submit”
to process your transaction.
Still having issues? Please visit Absa or call them on (011) 354-4058
Nedbank
Nedbank cardholders no longer need to register/activate 3D Secure. Just proceed to checkout and follow the prompts.
You will see a screen requesting you to confirm your cellphone number so that a Nedbank Approve-it™message can be sent to you.
As soon as you receive this SMS, you can authorize the transaction by pressing one of the following options on your cellphone: 1 to accept the transaction and proceed with payment 9 to reject the transaction and cancel the payment
Still having issues? Please visit Nedbank or call them on (011) 710-4332
Investec
If you are an Investec cardholder, please use your credit card pin when prompted to submit the One Time Pin (OTP) in the checkout and click “Submit”
to process your transaction.
Still having issues? Please call Investec on (011) 286-9663
Capitec
Already registered for 3D Secure?
Excellent!
If you have already registered or activated your card for 3D Secure with Capitec then proceed to checkout and follow the prompts.
You will need to enter your memorized SecureCode password on the checkout screen, and click “Submit”
to process your transaction.
No, I have not registered or activated my card! If you’re a Capitec customer and you know that your card has not yet been activated for 3D Secure, please click here
