You may experience a few minutes delay after you have placed your order and before you receive the order summary. You should also check your "Spam" inbox, as the message may have been delivered there depending on your email settings. After an hour and you still have not received an email, please contact us under the "Contact us" section. We will verify that the order has been successfully placed and will correct your email address if necessary.
Fragrances purchased via www.fragrancefind.co.za will only be delivered within the South African borders. Delivery is done to your selected physical address or alternatively to any Postnet branch in South Africa. No Post office delivery service. Predominantly for security reasons, Fragrancefind will not process any order to be delivered to a Post Box. Shipping is currently handled by Aramex courier. Delivery is booked on regular economy courier service - if a faster delivery is required, extra charges will apply.
VISA Credit Card or Mastercard or EFT Payments Customers could opt to either pay via Visa or Master Credit Cards, or by means of Electronic Transfer (EFT) All Credit Card transactions are processed via our trusted payment gateway PAYGATE. for further info and reassurance, please view: www.paygate.co.za Kindly note that on selecting the EFT option, your order will be dispatched once your EFT payment clears into our bank account.
All the transactions made on the Fragrancefind website are secure. The padlock symbol next to the address bar of the page beginning with "https" indicates that you are on a secure setting. Fragrancefind also has a specific security measure to protect your personal information from non-authorized access and use.